Privacy Policy

 Last Updated: March 9, 2026

Welcome to WiMetrix. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how WiMetrix collects, uses, stores, and protects your information when you visit our website www.wimetrix.com or use our services.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Business Name: WiMetrix
Website: www.wimetrix.com
Address: Compass Building, RAKEZ, Ras Al Khaimah, United Arab Emirates
Email: info@wimetrix.com

WiMetrix provides smart factory software solutions powered by AI, RFID, and IoT for fashion, textile, and garment manufacturers, helping businesses gain real-time production visibility, improve efficiency, reduce downtime, enhance traceability, and increase profitability.

 

2. Information We Collect

We may collect different types of information when you visit our website or interact with our services.

Personal Information

This may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Information submitted through contact forms or demo requests

Technical Information

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on our website
• Referral sources

This information helps us improve our website performance and user experience.

Business Information

Since our services are designed for manufacturing companies, we may collect business-related information such as:

• Company details
• Industry sector
• Operational requirements
• Product inquiries or solution requests

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services

  • To respond to inquiries or demo requests

  • To communicate with you about our solutions

  • To personalize your experience on our website

  • To analyze website usage and improve performance

  • To comply with legal obligations

  • To send updates, product information, or marketing communications (only if you consent)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent – When you voluntarily provide your information or subscribe to communications

  • Contractual necessity – To provide requested services or respond to business inquiries

  • Legitimate interests – To improve our services, website performance, and business operations

  • Legal obligations – To comply with applicable laws and regulations

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Understand website traffic

  • Improve website functionality

  • Remember user preferences

  • Measure marketing performance

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

6. How We Protect Your Information

We take reasonable and appropriate security measures to protect your information from unauthorized access, loss, misuse, or disclosure.

These measures include:

  • Secure servers

  • Encryption technologies

  • Access controls

  • Regular security monitoring

While we take strong precautions, no internet transmission is completely secure.

7. Data Sharing and Disclosure

We do not sell your personal information.

However, we may share your data with:

Service Providers

Trusted third-party providers who help us operate our website or services, such as:

  • Hosting providers

  • Analytics tools

  • Email communication services

These providers are required to protect your information.

Legal Requirements

We may disclose information if required by law or to protect our legal rights.

8. International Data Transfers

As WiMetrix operates globally, your information may be transferred to and processed in countries outside your region.

We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Once data is no longer required, it will be securely deleted or anonymized.

10. Your Privacy Rights (GDPR)

If you are located in the European Union or EEA, you have the following rights:

  • Right to access your personal data

  • Right to correct inaccurate information

  • Right to delete your personal data

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

To exercise these rights, contact us at:

info@wimetrix.com

We will respond within the time required by applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing any information.

12. Children's Privacy

Our services are intended for business professionals and organizations. We do not knowingly collect personal information from children under the age of 16.

If we learn that such information has been collected, we will delete it promptly.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data practices.

The updated version will always include the latest revision date.

14. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

WiMetrix
Compass Building, RAKEZ
Ras Al Khaimah, United Arab Emirates

Email: info@wimetrix.com
Website: www.wimetrix.com